Privacy Policy

Effective Date: October 7, 2025
Website: http://elite-plumbinganddrains.com

1. Introduction

Elite Plumbing & Drains (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the personal information you provide, including when you sign up for SMS communications.

2. Information We Collect

We may collect the following information:

  • Name and contact details (phone number, email, mailing address)
  • Appointment and billing information
  • Preferences for receiving SMS messages

We collect this information only with your consent and for purposes related to providing our services, including appointment reminders, follow-ups, billing inquiries, and occasional promotions.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To send SMS notifications about appointments, follow-ups, and billing inquiries
  • To improve our services and customer experience
  • To respond to inquiries or requests you submit

Your information will never be sold or shared with third parties for marketing purposes.

4. SMS Communications

By opting in to receive SMS messages, you agree to receive messages from Elite Plumbing & Drains for the purposes described above. Message and data rates may apply. Messaging frequency may vary. You may opt out at any time by replying “STOP” to any SMS message. For help, text “HELP” or contact us at 951-720-3246.

For details on SMS messaging, see our SMS Terms & Conditions.

5. Your Rights

You may:

  • Opt-out of SMS messaging at any time
  • Access or correct your personal information
  • Contact us with questions or concerns regarding privacy

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is completely secure.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

Contact Us:
 Elite Plumbing & Drains
Phone: 951-720-3246
Email: [email protected]
Website: http://elite-plumbinganddrains.com